Security and Privacy Policy
This Privacy Policy identifies the collected information, the method of collection, and its processing.
By using this website, you must acknowledge and accept this Privacy Policy.
- Website Owner and Data Controller
Company Name: INTROSYS – Integration for Robotic Systems – Robotic Systems Integration, Inc.
Address: Zona Industrial Vila Amélia, Estrada dos 4 Castelos, Lote 67
Postal Code and Location: 2950-805 Quinta do Anjo – Portugal
Tax Number: PT 506 358 208
Email: dpo@introsys.eu
Contact: (+351) 212 951 499
Data Protection Officer
INTROSYS has designated a Data Protection Officer who can be contacted via email at dpo@introsys.eu or by registered mail with acknowledgment of receipt to Zona Industrial Vila Amélia, Estrada dos 4 Castelos, Lote 67, 2950-805 Quinta do Anjo – Portugal.
Collected Data
This website collects data through registration or contact forms filled out and submitted by the user, namely (a) name, (b) phone number, (c) company name, (d) email.
This website uses cookies to collect statistical information anonymously and to improve the user experience.
Purpose of Collected Data
The data collected on this website is intended for:
Contacting the user to respond to inquiries sent;
Sending, upon user request, service proposals and/or other information about our own services and/or products;
Future contacts, including the sending of service communications and commercial campaigns;
Compliance with legal obligations.
The data is collected for the above-mentioned purpose(s), and therefore, the user should verify its accuracy and keep it updated so that the data controller of this website can take appropriate measures for its processing.
The completion of forms on this website is accompanied by a request for express consent from the user for the submission and processing of the data as described above. This consent given in the submission of any personal information represents the prior and express consent to the processing of personal data transmitted by the data subject for one or more of the purposes described above, and the owner of this website is authorized to process the personal data collected for the time necessary to fulfill its purposes.
In compliance with current legislation and its policy, the owner of this website clarifies that it does not request, encourage, or send personal data regarding philosophical or political beliefs, party or union membership, religious faith, private life, racial or ethnic origin, as well as the processing of data concerning sexual life.
Therefore, the owner of this website reserves the right not to collect or receive information that jeopardizes fundamental rights or that may be considered unlawful, and assumes no responsibility for such treatment.
Considering the purpose of the collected information, the owner of this website reserves the right to cancel or invalidate any request if all the necessary data for the management of the respective process is not collected, excluding any liability.
Retention of Personal Data
The personal data collected in the context of any process to be processed by the owner of this website may be kept for the period necessary to fulfill its purpose. They may be retained for future processes or for the continuation of sending promotions or disclosures of actions, services, or products, without prejudice to the data subject’s right to request their deletion (right to be forgotten), as described in the next point.
Personal data is stored and retained for as long as necessary according to the chosen purposes, but never for a period exceeding the legally established deadline.
Rights of the Data Subject
The data subject can, at any time, request:
Access/request for all information held by the data controller about them;
Deletion of all information about the data subject that the data controller has on record, whenever: (i) the data is no longer necessary for the purpose that motivated its collection or processing; (ii) the data subject withdraws consent when consent is the legal basis; (iii) the data subject objects to the processing and there are no overriding legitimate grounds for the processing; or (iv) the personal data must be erased to comply with a legal obligation or court decision.
Correction of the information held by the data controller about them;
Portability, limitation, and/or objection to the processing. The data subject must communicate their request in writing to the owner of this website, identifying themselves by full name and providing sufficient identification elements to enable their proper identification and subsequent processing of their request.
All requests must be made through the addresses and methods identified in point 1 of this Privacy Policy.
Additionally, the data subject may always submit complaints to the competent authority for this purpose.
Security in the Processing of Personal Data
The collected data is processed and stored electronically and, when necessary, in physical format (paper).
The owner of this website has implemented appropriate technical and organizational measures to protect personal data against accidental or unlawful destruction, accidental loss, alteration, unauthorized disclosure or access, and any other form of unlawful processing. Only employees and subcontractors authorized by the owner of this website have access to personal data and are bound by a duty of confidentiality.
In the event of a security breach that accidentally or unlawfully results in unauthorized destruction, loss, alteration, disclosure, or access to personal data, the owner of this website undertakes, in accordance with applicable law, to promptly notify the competent authorities, whenever possible within 72 hours of becoming aware of such an occurrence.
The owner of this website also undertakes to notify the data subject of the personal data breach, in accordance with applicable law.
Without prejudice to the foregoing, the user should adopt additional necessary and reasonable security measures, including having an active firewall, updated antivirus and anti-spyware software, and exercising prudent use when accessing third-party platforms, by verifying and confirming the presence of a digital certificate and the authenticity of the address. However, the owner of this website assumes no responsibility for facts that are not attributable to it or for the violation of the duty of care that is required.
Communication of Personal Data to Third Parties
The information and personal data to which the owner of this website has access will not be sold or transferred to third parties.
The owner of this website may use subcontractors to provide certain services, which may involve, in some situations, the access by these entities to users’ personal data.
If this occurs, the data subject consents to such sharing, and the owner of this website is committed to taking the necessary and appropriate measures to ensure that the entities accessing such personal data are reputable and offer high guarantees in this regard, which will be duly established and safeguarded in a written contract between the owner of this website and the subcontractor(s).
Any subcontractor with whom the owner of this website shares data will be responsible for processing users’ personal data on behalf of and under the responsibility of the owner of this website, undertaking to adopt the necessary technical and organizational measures to protect personal data against accidental or unlawful destruction, accidental loss, alteration, unauthorized disclosure, or access, and any other form of unlawful processing, and being responsible for their proper and lawful use.
Without prejudice to the above paragraph, the owner of this website remains responsible for the processing of personal data in accordance with the law and within the limits of its use.
Cookies and Similar Technologies
This website may use cookies, web beacons, or other similar technologies when a user accesses its pages. The cookies that may be used are associated solely with the browser of a particular computer, tablet, or mobile device (if applicable).
The cookies used on this website may be installed by the website itself. The cookies come from various servers operated by this website or from third-party servers that provide services and install cookies, web beacons, or other similar technologies (for example, cookies used for statistical services or certain external content). Users can search their computers according to their browser’s instructions to find and remove cookies.
Cookies are necessary to identify that a browser (and supposedly a person using that browser) accessing various pages of a website is the same browser (and supposedly the same person) that accessed a specific page. This can be easily exemplified with login functionality. When a user logs into a website, it stores a cookie in the browser with a unique identifier that allows the website to know that it was that login that requested a certain page and thereby show information or provide specific functionality to that user.
This website uses cookies to provide the best possible experience in using and browsing this website, including in the following situations:
Sharing content on social networks;
Displaying third-party content (e.g., videos);
Collecting statistics.
We do not use cookies to:
Collect information that personally identifies you;
Collect sensitive information about you;
Pass information that identifies you to third parties.
More details on how cookies are used in each of the cases mentioned above:
a) Social media cookies
To enable users of this website to easily share our content on their social media accounts such as Facebook and Twitter, this website includes buttons for these functionalities.
The cookies for these functionalities are thus created and inserted into our pages by Facebook (Facebook Privacy Policy) and Twitter (Twitter Privacy Policy).
The privacy implications of these functionalities depend on the social networks that users of this website use and the privacy settings they define for each of these networks.
b) Cookies for anonymous statistics about visitors to this website
This website uses cookies to compile statistics on visits, to obtain anonymous information about the number of visits received, the technology used to access the website, the pages viewed, and the duration of visits, among other anonymous statistical indicators.
This information allows this website to continuously improve the visitor experience.
The software used by this website to collect statistics is Google Analytics.
If you do not want your visits to websites and blogs to be detected by Google Analytics, please visit: http://tools.google.com/dlpage/gaoptout
To learn more about cookies, including how to identify and manage them, and how they can be deleted, visit: http://www.allaboutcookies.org/
Access to Third-Party Websites
This Privacy Policy does not apply to third-party websites or support media that the user may access through this website. In this case, whenever you visit another website through this website, you should always read the applicable privacy policy and verify that you agree with its terms before providing your personal data.
Disclaimer
The owner of the website cannot be held liable for any damages or losses under civil liability (including, but not limited to, consequential damages, loss of profits, and moral damages), arising directly or indirectly from the correct or incorrect use of its services, website, and respective content by the user, including unauthorized access to the user’s computer and information system by third parties.
The information disclosed should be regarded as informative.
There is content and services provided by third parties on this website, and their updating is the responsibility of those entities. Therefore, the owner of the website cannot be held responsible for the complete accuracy and timeliness of any information contained on third-party websites over which it has no control and for which it assumes no responsibility.
The display of legal provisions on this website does not replace the consultation of the current legislation, officially approved and published in original editions and media (such as the Official Gazette or the Official Journal of the European Union).
Amendment to the Security and Privacy Policy
These Terms and Conditions, which you should read carefully, may be changed, and any changes will come into effect from the date of their publication on this website, with express reference to the update date.
Applicable Law and Jurisdiction
These Terms and Conditions are governed and interpreted in accordance with Portuguese law. The court of Setúbal has jurisdiction, to the exclusion of any other, to resolve any conflicts that may arise from the interpretation and application of these Terms and Conditions.
Last updated: July 18, 2022.